Claims and Warranty Procedures

Any goods/products deemed by the Distributor to be faulty must contact our Technical Support Department at 800-346-6091 or by email: TechSupport@exedyusa.com to obtain an Inspection Request Form.

A completed Inspection Request Form shall be returned for review, if approved a RGA number will be issued. The goods/products being returned must be sent to us freight prepaid.

No Claim Credit will be issued until the said goods/ products have been tested and deemed faulty by the Company.

The Company will not pay any claim for goods/products repaired by the Customer and/or claims sight unseen.

It is the responsibility of the Company’s Distributor to advise their customer on all aspects of this warranty and/ or warranty procedures on any claim.

No Claim/Warranty will be given for NON-Kit OE replacement components and/or hydraulic components.